Terms and Conditions
of Use
This web site is owned and operated by Tiki Trading Company, LLC
(“Tiki Trading”), and by making any use of the site, or making any
purchase from the site, you agree to be bound by the following
policies, terms and conditions:
Terms of Sale
We accept payments through Google Checkout (a third party checkout
service provided by Google Inc.), and all payments must be in U.S.
Dollars. All orders are to be prepaid
through Google Checkout, and all amounts must clear before shipping.
Tiki Trading shall have the right to deduct for any sums owed
including bank charges, and defer shipments in part or whole until
full payment is made. Tiki Trading reserves
the right to refuse any order. Please
note that where we have reason to believe that an individual is
attempting to use a stolen credit card, we will notify the local
police or security authority. We don’t
like thieves.
Preorders and Deposits
Pricing and Tax Stuff
Tiki Trading tries to offer competitive market prices.
Prices may change without notice.
Product illustrations, descriptions and
specifications are based on the latest information available at the
time of posting. Tiki Trading reserves the right to change, improve,
delete and/or add to the postings on this web site and to correct
errors without notice. Product pricing does
not include shipping unless specifically noted. If
shipping costs are not included in the Google Checkout pricing, they
will be invoiced to the customer and must be paid prior to
finalizing the sale. We reserve the right to invoice additional
shipping charges in the event that a shipping carrier invoices us
delayed or corrected charges, or where any taxes or import/export
duties are charged to Tiki Trading. All
such taxes and import/export duties are the responsibility of the
customer. We have been told that
European countries impose a VAT of approximately 15-21%; any such
VAT or similar charges in other regions are the sole responsibility
of the customer.
Watches will be shipped via the United States Postal Service
("USPS") unless alternate arrangements are agreed in writing by Tiki
Trading. Watch shipments are generally sent insured and require a
signature on delivery. Tracking or delivery confirmation
numbers for your package(s) are available upon request. Contact
info@balihaiproject.com and provide your name and order
number along with your request. Watches
are available for purchase only in areas serviced by regular USPS
services. Smaller accessories such as
straps may ship by a less expensive method, and may or may not
include tracking. As discussed above,
please remember that custom duties, fees and / or taxes might apply
(the amount depends on the customer’s country of residence and the
purchase amount) - these additional costs are not included in the
total amount charged by Tiki Trading and are the sole responsibility
of the customer; in some cases, they may be billed by the postal or
carrier service but these are not additional shipping costs.
Returns
The BaliHa’i is a large, heavy watch (as are most of the other
watches we offer). All of our watches
are made in very small quantity runs, and sales of all products on
this web site are final. There is no
return policy offered. Deposits placed
for preorders are non-refundable unless, in its sole discretion,
Tiki Trading determines that it will not be able to produce or
deliver any ordered or requested item (which we think is very
unlikely). Customers should carefully
consider this before placing an order for any product from this web
site. If you have any problems with your
order, please contact us immediately at
info@balihaiproject.com for assistance.
Unauthorized returns (or items returned as delivery refused)
will be retained by Tiki Trading.
Limited Warranty
Your BaliHa’i wristwatch includes a non-transferable limited
guarantee against manufacturing defects covering a period of 12
months from the date of purchase. Only parts which are defective as
a result of a manufacturing defect, as determined by Tiki Trading or
its authorized agents in their sole discretion, will be repaired or
replaced under warranty. Unauthorized repairs
will void this warranty.
Tiki Trading’s liability is limited solely to repair or replacement
as stated herein. At Tiki Trading’s sole
option, in lieu of repair or replacement, Tiki Trading may choose to
respond to a warranty claim by retaining the damaged watch and
refunding to the customer the full purchase price paid therefore
(but excluding all shipping costs or taxes).
Tiki Trading shall not be liable, by virtue of the limited
warranty or otherwise, for any loss or damage, injury, or death
arising out of the use of or inability to use the product, or for
any incidental or consequential damages of any kind.
Diving is an intrinsically dangerous activity, and customers
bear full and sole responsibility for maintaining good dive safety
at all times.
TO MAKE A WARRANTY CLAIM: Send us an email at
info@balihaiproject.com to receive Warranty
Preauthorization and further directions.
In order to benefit from the limited warranty, the warranty card,
dated and completed, must be presented along with the product, to
Tiki Trading or its authorized agent. Please be advised that while
we will try to respond to warranty claims as quickly as possible, we
lack the facilities to make most repairs ourselves, and so will
often outsource such work. This may take
some time, as it will often require that we return items to our
Swiss assembly providers.
This limited warranty gives you specific legal rights which may vary
between states and countries.
Applicable Law and Jurisdiction
By visiting this Tiki Trading web site, you agree that the laws of
the state of Texas (
Privacy Policy Statement
This web site belongs to Tiki Trading. We can
be reached via e-mail at
info@balihaiproject.com.
This web site uses free domain traffic and metric tools provided to
us by Google Analytics, the capabilities and details of which are
probably not fully appreciated by us, but are better explained on
Google’s web site. We just like to look
at reports that show us lots of people are visiting the web site.
Customers or prospective customers who email us or message us
through various internet forums are typically (though not always)
added to our mailing lists, and may receive communications from us
from time to time. If you’d like to be
excluded from that list, please let us know & we’ll take you off.
We only use this info for our own review and marketing
purposes, and don’t sell lists to any other site or entity.
So far as we know, we aren’t setting any cookies.
From time to time, we may come up with clever new ideas and use
customer information for new, unanticipated uses not previously
disclosed in our privacy notice. If our information practices change
at some time in the future we will post the policy changes to our
web site to notify you of these changes and we will always provide
you with the ability to opt out of these new uses. If
you are concerned about how your information is used, you should
check back at our web site periodically.
When we transfer and receive certain types of sensitive financial
information, we redirect visitors to a secure server administered by
Google Checkout.
A Final Word
We live in a law-obsessed world which makes the
inclusion of these terms and conditions a practical necessity for a
small business. These are the rules and terms that govern your
interaction with Tiki Trading. We are, though, actual people,
and if you have questions or problems, please drop us an email and
let us know. We are dive watch fans and customers of other
watch companies, and we want all of our customers to thoroughly
enjoy their BaliHa’i watch purchase and experience. Happy
people make a better world.